Quality ASSURANCE
ISO 9001
Orbis Labsystems has had a strong commitment to quality since its foundation and has always been certified to ISO 9001. In addition to the certified Quality Management System (QMS) we endeavour to build a quality culture in the organization.
Each project will have a quality plan. Quality is on our weekly operations meeting agenda during which quality findings are discussed and actioned.
All consultants and Analysts are given training in quality throughout the year. We encourage consultants to think in terms of risk in planning their deliverables and to be open to constructive feedback even when disappointed. We are all on journey to providing the best services for our customers.
“our reputation is something that we are hugely proud of and work hard to maintain”
RISK ASSESTMENTS
Projects, developed functionality and data are all subject to risk assessment. Having determined the risk and its impact we are trained to provide mitigation.
QUALITY CULTURE
Our solution and services delivery relies on our consultants and we try to recruit the best on the market. We have also ingrained the discipline of testing and review of customer deliverables, however long that might take.
FEEDBACKS
Feedback is essential to the continuous process of learning and improvement and so we have review at milestones and project completion with actions logged, tracked and assessed for effectiveness.
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